Service tags are used in template creation. With the help of a template, when you create an e-mail message (as well as a report or a certificate), the tags are substituted by corresponding data (user data, test results, etc.).
| Tag name | Value |
|---|---|
| [USER_ID] | User ID on the website |
| [USERNAME] | Username on the website |
| [USER_PASSWORD] | User password |
| [USER_CHECKWORD] | User account check word |
| [USER_TITLE] | Title |
| [USER_FIRST_NAME] | First name |
| [USER_LAST_NAME] | Last name |
| [USER_MIDDLE_NAME] | Middle name |
| [USER_E-MAIL] | E-mail address |
| [USER_ADDRESS] | Address |
| [USER_CITY] | City |
| [USER_STATE] | State/province |
| [USER_ZIP] | Zip/postal code |
| [USER_COUNTRY] | Country |
| [USER_PHONE] | Phone |
| [USER_FAX] | Fax |
| [USER_MOBILE] | Mobile |
| [USER_PAGER] | Pager |
| [USER_IPPHONE] | IP phone |
| [USER_WEBPAGE] | Web page |
| [USER_ICQ] | ICQ |
| [USER_MSN] | MSN |
| [USER_AOL] | AOL |
| [USER_GENDER] | Gender |
| [USER_HUSBANDWIFE] | Husband (wife) |
| [USER_CHILDREN] | Children |
| [USER_TRAINER] | Trainer |
| [USER_COMPANY] | Company |
| [USER_CPOSITION] | Position |
| [USER_CDEPARTMENT] | Department |
| [USER_COFFICE] | Office |
| [USER_CADDRESS] | Address (for a company) |
| [USER_CCITY] | City (for a company) |
| [USER_CSTATE] | State/province (for a company) |
| [USER_CZIP] | Zip/postal code (for a company) |
| [USER_CCOUNTRY] | Country (for a company) |
| [USER_CPHONE] | Phone (for a company) |
| [USER_CFAX] | Fax (for a company) |
| [USER_CMOBILE] | Mobile (for a company) |
| [USER_CPAGER] | Pager (for a company) |
| [USER_CIPPHONE] | IP phone (for a company) |
| [USER_CWEBPAGE] | Webpage (for a company) |
| [USER_USERFIELD1] | Custom field #1 |
| [USER_USERFIELD2] | Custom field #2 |
| [USER_USERFIELD3] | Custom field #3 |
| [USER_USERFIELD4] | Custom field #4 |
| [USER_USERFIELD5] | Custom field #5 |
| [USER_USERFIELD6] | Custom field #6 |
| [USER_USERFIELD7] | Custom field #7 |
| [USER_USERFIELD8] | Custom field #8 |
| [USER_USERFIELD9] | Custom field #9 |
| [USER_USERFIELD10] | Custom field #10 |
| [TEST_ID] | Test ID on the website |
| [TEST_NAME] | Test name |
| [RESULT_ID] | Test result ID |
| [RESULT_DATE] | Test passing date |
| [RESULT_TIME_SPENT] | Time spent for passing the test |
| [RESULT_TIME_EXCEEDED] | If the test passing time limit was exceeded |
| [RESULT_POINTS_SCORED] | Number of points scored |
| [RESULT_POINTS_POSSIBLE] | Maximum possible number of points for the test |
| [RESULT_PERCENTS] | Percentage of points scored to the maximum possible number of points |
| [RESULT_GRADE] | Grade received for the test |
| [RESULT_GRADE_FEEDBACK] | Feedback text of the grade received for the test |
| [RESULT_DETAILED_1] | Detailed information about each answer to the test questions, including:
|
| [RESULT_DETAILED_2] | Detailed information about each incorrect answer to the test questions, including:
|
| [RESULT_DETAILED_3] | Detailed information about each answer to the test questions, including:
|
| [RESULT_DETAILED_4] | Detailed information about each incorrect answer to the test questions, including:
|
| [IGIVETEST_URL] | Complete URL path to the iGiveTest system |
| [PAGE_BREAK] | Page break (allows one to explicitly specify the page end, for example, for reports in PDF format or test instructions) |